Privacy Policy
ParoFlex Multipurpose Cooperative Society Limited
Effective Date: 12 January, 2026
ParoFlex Multipurpose Cooperative Society Limited (“ParoFlex”, “the Cooperative”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our members, visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services and platforms.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Contact details (email address, phone number, residential address)
Identification details required for membership and compliance
Bank or payment-related information
b. Financial Information
Savings and contribution records
Investment details
Loan applications and repayment history
c. Technical & Usage Information
IP address
Browser type and device information
Website usage patterns and interaction data
2. How We Collect Information
Information is collected when you:
Register as a member
Apply for savings, investment, or loan products
Use our website or digital platforms
Contact us via email, phone, or forms
Submit documents or make payments
3. How We Use Your Information
ParoFlex uses your information to:
Process membership registration and verification
Provide savings, investment, and loan services
Manage accounts and financial transactions
Communicate important updates and notices
Improve our services and user experience
Comply with legal and regulatory requirements
4. Legal Basis for Processing
We process personal data based on:
Member consent
Contractual necessity
Legal and regulatory obligations
Legitimate cooperative interests
5. Data Sharing & Disclosure
We do not sell or trade personal data. Information may be shared only with:
Authorized cooperative staff and officers
Trusted service providers assisting with operations
Regulatory authorities where legally required
All third parties are required to maintain confidentiality and data security.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information against:
Unauthorized access
Loss or misuse
Alteration or disclosure
Despite these measures, no digital system is completely risk-free, and members are encouraged to protect their login credentials.
7. Data Retention
Personal information is retained only for as long as necessary to:
Fulfill cooperative and contractual obligations
Meet legal, accounting, and regulatory requirements
When no longer required, data is securely deleted or anonymized.
8. Member Rights
Members have the right to:
Access their personal information
Request correction of inaccurate data
Request deletion where legally permissible
Withdraw consent for data processing (subject to service limitations)
Requests can be made through our official contact channels.
9. Cookies & Tracking Technologies
Our website may use cookies to:
Enhance user experience
Analyze site usage and performance
Users can manage or disable cookies through their browser settings, though some features may be affected.
10. Third-Party Links
Our website may contain links to third-party websites. ParoFlex is not responsible for the privacy practices or content of external sites.
11. Children’s Privacy
ParoFlex services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website and become effective immediately upon publication.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
ParoFlex Multipurpose Cooperative Society Limited
Email: support@paroflexcooperative.com
